Refund Policy

1. Scope

This refund policy applies to any paid services, subscriptions, or future premium plans offered by First Alphabet.

2. Eligibility

Refund requests are considered when there is a verified technical issue or duplicate transaction that prevented proper usage of a paid service.

3. Non-refundable Cases

Refunds may be denied for partial usage, account misuse, policy violations, or delayed requests submitted beyond the allowable review period.

4. Request Timeline

To be considered, refund requests should be raised within 7 days from the transaction date, along with payment details and account information.

5. Processing Time

Approved refunds are typically processed within 7 to 10 business days through the original payment method.

6. Contact

For refund support, contact support@firstalphabet.com and include your transaction reference.